Return Policy and Return Form
General
All returns must be postmarked no later than 15 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns.
Special orders
No returns or refunds are allowed on any special orders.
NLA parts
No returns or refunds are allowed on any NLA (no longer available) orders.
Shipping, handling and restocking
Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 15% restocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.
Return shipping instructions
Return via prepaid UPS or US mail. Insure shipment for the full value of the purchase. Use original packaging. We are not responsible for packages lost during return shipping.